Windows OS and Carousel Version Support

When Microsoft announces the end of support for their products, you may need to look at upgrading your Carousel system to a supported version of Windows OS. This may also require that you update your Carousel software and or hardware.

Windows hardware purchased from Carousel ships with its maximum supported operating system installed.

If you wish to update the OS on your Carousel system, simply replace the outdated system with a supported model and purchase migration assistance to transfer your content to the new system.

Below are 2 KB articles, the first is a pre-migration checklist, the second outlines the migration process:

https://c7-support.carouselsignage.com/hc/en-us/articles/360051515452/

and

https://c7-support.carouselsignage.com/hc/en-us/articles/360051699331

_{Carousel support can not assist with updating the Windows OS on any system. The purchase of migration assistance will be required to attempt to repair any Carousel system malfunctioning as a result of an OS update.}

Below is a link to a list of all Windows versions Supported in Carousel 7.5:

https://c7-support.carouselsignage.com/hc/en-us/articles/360051204452

Here is the Carousel 7 version release history. It also contains information on our EOL policy and which Carousel versions are EOL

https://c7-support.carouselsignage.com/hc/en-us/articles/360051203212-Carousel-Software-Version-Release-History-and-EOL

Here are the maximum supported Carousel versions by Windows OS

A historical list of all Carousel manufactured hardware and maximum supported operating system can be found here:

https://c7-support.carouselsignage.com/hc/en-us/articles/360051774491-Windows-Based-Carousel-Devices